Owning a website means regularly watching how many people visited it & checked its content. But the real pleasure is seeing those visitors converting into leads & customers. And to convert visitors into leads or customers, you need to understand the customer journey and website workflow. In this blog, you will find out the top 10 conversion rate optimization tools you need in 2023 to find out how you can improve website performance.
Conversion rate optimization, or CRO, is implementing certain practices to increase the percentage of your online visitors performing a desired action.
Converting your audience into customers or stopping them from dropping out before the final step is among the primary roles of a website. A website may not be as valuable to you as expected if it is not converting your visitors into customers.
As an owner, you must know how the website traffic interacts with your website, what pages they find most engaging, and what pages they ignore. Understanding these factors makes it easier to streamline the customer experience and improve conversion rates.
Let’s look at the top 10 conversion rate optimization tools that will help you analyze and optimize your website for better conversion rates:
1) Google Analytics
Data analytics is an old subject that transformed its scope with ever-evolving technologies. The core of optimization lies in the measurability that digital analytics tools provide.
Google Analytics is the most popular and valuable analytics tool that you can use for conversion rate optimization. Google Analytics is a free tool in its basic form that offers enough value to its users.
Any person working on conversion rate optimization knows the importance of Google Analytics and how it works. You can easily track your goals, events, or any other segment with Google Analytics. In addition, it helps you to get crucial quantitative bases to diagnose website problems and find out opportunity areas.
2) HotJar
HotJar is a popular qualitative data analysis tool. While other tools, like Google Analytics, help you understand the problems, HotJar provides you with behavioral information to empathize with your customers.
HotJar helps you understand various aspects of CRO, like why your visitors are struggling with the checkout process, why the CTAs are underperforming, or what customer behavior looks like through the purchase.
HotJar offers several functional features like heat maps, form analytics, session replays, and surveys & polls that put you straight in the right direction.
3) Optimizely
Optimizely is among the oldest conversion rate optimization tools that lead the experimenting platforms on the market. It is one of the biggest names in A/B testing and helps generate statistical data to set up and analyze an experiment.
Optimizely is a prominent tool when we talk about enterprise-level experimentation. With its premium features, Optimizely helps big marketing & software development teams to optimize their offerings.
General use of Optimizely includes testing marketing hypotheses for high-traffic websites. Although it works great with low-traffic websites, many small businesses avoid Optimizely for its high-priced features.
4) SurveyMonkey
SurveyMonkey is a dependable platform for designing online surveys with its easily accessible and customizable survey designs. It provides tens of survey templates along with several types of questions.
You can call SurveyMonkey an experience management company. It offers premium cloud-based software packages to get insights into a brand, market, product, employees, and customers.
SurveyMonkey also provides stunning data-reporting visuals with capabilities to customize displays. It also helps you manage multiple users and gain visibility through the survey data collected.
5) Crazy Egg
Crazy Egg is a popular CRO software that helps you understand the general website browsing patterns by recording user sessions. You can use Crazy Egg to test changes on your web pages by tracking how users behave. It also offers features like a heat map, confetti, scroll map, and overlay maps.
The specialization of Crazy Egg is heat mapping by tracking mouse activities. It records the parts of a webpage that get the most & the least number of clicks. As a result, you get in-depth data to make well-informed design decisions.
6) HubSpot
Although HubSpot is a popular CRM system, it plays a significant role in improving your conversion rate. It is a robust CRO tool with scalable marketing, sales, operations, services, and content management software packages that help you understand the customer journey and fill your funnel.
HubSpot offers versatile plans at low cost that help you manage thousands of clients with high efficiency. Another thing that makes HubSpot a favorite CRO tool is its simplicity. You can practically have tens of features with simple drag & drop functions. From creating email templates to designing landing pages, HubSpot provides countless ways to improve the conversion rates of your campaigns.
7) Adobe Analytics
Adobe Analytics is one of the top conversion rate optimization tools that provide real-time analytics from websites to track marketing performance. In addition, it helps monitor customer behavior and conversion funnel analysis that empowers decision-making processes.
Adobe Analytics is suitable for small to big businesses and comes with custom pricing. In addition, it captures data across all marketing channels, like web, app, email, etc., to find your most valuable customers, top-performing channels, and other metrics.
With Adobe Analytics, you can get demographic, psychographic, and CRM data and leverage machine learning (ML) to ascertain interaction patterns, trend variations, and oddities. In addition, you can also add custom variables to track and create custom reports based on those variables.
8) Instapage
Instapage is a state-of-the-art tool for creating dynamic landing pages and A/B testing them for better conversion rates. To improve your conversion rates, Instapage provides a suite of services, including Landing Page, Personalization, Experimentation, AdMap, Collaboration, and Page Speed.
Instapage helps you create mobile responsive landing pages without writing a single line of code. You can also customize these pages for different marketing campaigns and analyze results through heat-maps & multifaceted tests for better optimization.
Instapage provides easy integration with several tools to create adequate data flow. It can also target different audiences with a single page. Thor Render Engine from Instapage also helps you to optimize web speed by three times.
9) Unbounce
If you want to create intelligent landing pages for automatic traffic allocation, Unbounce is the best choice. It is one of the top CRO tools that allow customizable landing page creation from scratch. In addition, its drag-and-drop builder and industry-based templates make designing a landing page so convenient.
You can publish a landing page with custom domains and integrate them with your websites. Besides, it directs your website visitors to the relevant funnel based on their behaviors using its AI capabilities.
10) HelloBar
HelloBar is the last of the best conversion rate optimization tools we list in this blog. It allows you to put a popup form on your website that helps capture leads. It plays a crucial role in converting your website into a top salesperson.
HelloBar provides several analytics tools that help to perform A/B testing, reduce guesswork to create efficient CTAs, and precisely visualize data. In addition, it is a highly compatible tool with customization capabilities.
HelloBar helps you to create high-impact messages and target them by device, visit, page, location, and many more. You can create any type of popup, including bars, modals, sliders, alerts, or full-screen takeover, and customize them to fit your website aesthetics.
